Locally connected. Across South East Queensland.07 5638 5422

YOUR INFORMATION

Respect for your privacy.
Clarity about information.

An overview of the website enquiry process and how to raise a privacy question.

01

Using our enquiry forms.

The form shows whether you can submit directly or prepare an email draft. Direct submissions are processed by our website hosting service and Resend for email delivery to our team; Cloudflare Turnstile checks for automated spam. The form does not store submissions in a website database or browser storage.

When you choose to open your email app, the details you entered are passed to that app as a draft. You decide whether to send it. Your email provider’s handling of that message is separate from this website.

Use only the information requested to start the conversation. Do not include diagnoses, medical histories, NDIS numbers, Medicare numbers or sensitive documents.

02

Information after you contact us.

Information you send by email or share over the phone is provided to the Carevelle team to respond to your enquiry. Please ask us about the handling of any sensitive information before sending it.

03

Ask a privacy question.

For questions about your information, contact support@carevelle.com.au or call 07 5638 5422.

CONNECTED CARE. CENTRED ON YOU.

Let’s talk about your next step.